December 2008
Announcing the new Wheel-Trans Bus

The new Friendly Bus will feature all of the improvements developed and installed in the ELF Bus as well as some new features to improve service quality for our customers.
Confirmed Trip Times are now available at 9:00 p.m.
You no longer have to wait for 11 p.m.
Service Tip
Wheel-Trans Assistance Available when the elevators at 2 consecutive Accessible Subway Stations are Out of Service
Revised Late Cancellation / No-Show Policy
On November 1, 2008, Wheel-Trans, with the support of the Advisory Committee on Accessible Transportation (ACAT), revised the Late Cancellation/No-Show Policy.
Cameras on Wheel-Trans Buses

To ensure the safety of our Customers and Drivers, Wheel-Trans is installing five cameras on all our buses.
Winner of our September Find-a-Word

Beverly Muirhead proudly displaying her new Wheel-Trans knapsack
An Important Message From Customer Service
Message from Assistant Superintendent of Customer Service



