Customer in a wheelchair being taken down a cleared ramp

Please clear your ice and snow

For the safety of our Customers and Drivers, please make sure all ramps, driveways, and sidewalks are clear of ice and snow.

Customer using a pronged cane being assisted down front stairs

If you require assistance with snow removal from your private property, Access Toronto will direct you to a local agency that may provide this service. Please call Access Toronto at 416-338-0338.

Customer in power wheelchair being escorted from the bus

Safety Tips

  • Ice grippers for extra traction on slippery surfaces can be added to  the rubber tips on the end of canes.
  • Shoes and boots with deep treads will help provide extra traction.
  • Service will be delayed when it snows or is unusually cold. To ensure your comfort, be sure to dress appropriately.
  • For your safety, please make sure that your mobility device is in good repair and wheels are properly inflated with lots of tread.

Customer using cane being escorted from the bus