Complaints or Suggestions
Is this complaint / suggestion about:
TTC Service?
For example a subway, bus or streetcar delay, escalators / elevator outages, facilities complaints or token vending machine shortages; Or a suggestion on how we can improve any aspect of our service. or
TTC employees in general?
For example, a general complaint about TTC employees without reference to an individual.
or
An individual TTC employee?
For example, a discourtesy, a fare or transfer dispute or the manner in which a vehicle is operated. In accordance with Article I, Section 41 of the collective Agreement with the A.T.U., Local 113, the TTC requires a signed statement within 21 business days of the date of the incident. Employee names are not mandatory; employees can be identified by name, run number, badge number, vehicle number or vehicle run number, and station collectors by subway station booth location and date and time.
or
TTC Trip Planner Feedback?
